Chuck E. Cheese

The pizza is really good, better than it was long ago. It's a loud but fun place for kids. If your child doesn't like loud or has sensory issues, they do offer time on Sunday mornings before they open to the general public that is sensory friendly. They adjust the lights and noise. Ever since they made marijuana legal, that could be an issue. Once we were there just for fun with our child. There was a birthday party going on and lots of children inside. A group of teens or young adults walked through and back to the restroom. The smell of marijuana wafted through the air. That was disturbing, but I can't fault the restaurant for people who don't think of others. They came out and sprayed air freshener (heavily) to rid of the smell. I mention this only to say that things have changed with that law being approved, but the location handled it too. So, that's a plus for them!

The workers there were awesome. We came from out of town because my 8 yr. Old son is obsessed with amnitronics and you guys had them there. That was absolutely amazing. The only thing i would have to say that didnt make it a 5 star was it took forever to receive our food. Everything else was awesome. We will be coming back again for sure.

Just save yourself the hassle and don't. The cashier was extremely unpleasant, did not greet us or smile. She operated the register with gloves on from portioning fries, then went back to portioning fries. The salad bar looks good, NGL, but wouldn't support this business by trying it. There's nothing worse than feeling unwelcome. Seems pretty par for the course in Springfield, though. Sad.

My friends and I visit this location for the one-of-a-kind animatronic stage; the drive is far from short. We have visited on multiple occasions and have experienced welcoming attitudes from employees, with some even sparking up conversations with us regarding the store's history. It is always great seeing those same employees again and reconnecting. We have visited multiple Chuck E Cheese locations from different areas, including out-of-state; therefore we have become quite familiar with the policies in place. Unfortunately, our last visit cannot be close to the same welcoming experience as prior ones have been. We were not greeted as we walked in, we were berated by an employee with policies that we have never encountered before. In fact, other locations' managers have told us opposite of what was suddenly enforced this time around, which is what inclined me to question the legitimacy. There is also nothing online that clearly states what was being said. This worker persisted to tell us these seemingly new rules, never answering my question about them until the end of the confrontation. What is the point of saving an obvious answer until the end of the argument? It could've saved the whole argument from even happening. What was this ordeal over? First, that we did not have kids, second whether or not we were minors ourselves. I understand if it was unclear at first sight how old we were. However, the seemingly obvious height difference between us and the worker, as well as the maturity in our voices would say otherwise. We were finally let in at the point of disgust between both parties. I am typically not a person to give people a hard time; in fact, I am quite conversational and enjoy meeting new people, hence how I have met some great employees at CEC locations in the past. My friends and I were looking to have an enjoyable time, while visiting this unique location. That being said, had the worker at the entrance been welcoming and respectful to us, as it should be regardless if guests entering are parents or not, then this interaction would've been one of friendliness and zero confrontation.